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COVID-19 Updates

Message from the CEO

Dear Shannondale community, family, and friends,

Presbyterian Homes of Tennessee takes the health and safety of our residents, staff and visitors very seriously. To date, our resident community has not had any confirmed or suspected cases of the Corona virus, but we are erring on the side of extreme caution to prevent its introduction into our campuses. We understand that with this pandemic, planning is critical. To that end, the following pandemic preparedness plan provides an overview of the actions we have in place to quickly monitor the situation, assess risks, plan for potential mitigation efforts and manage communication needs. As specific concerns emerge, it is our policy to immediately convene the leadership team for ongoing situation management as the recent outbreak of COVID-19 continues to be a fluid situation. The leadership of the organization takes very seriously the responsibility of addressing and managing the emerging concerns related to the spread of this virus.

Below is an overview of the steps we are taking to ensure we are prepared to handle this threat. The steps outlined below are were developed in concert with current recommendations from the CDC, CMS, State of Tennessee Department of Health and the American Health Care Association and may be modified as the situation dictates. The scope of this overview includes activities with for our residents, staff and visitors. We want you our valued Board Members, to feel confident that we are doing everything possible to ensure our residents, staff and visitors’ safety is of the upmost importance.


ACTIONS and Plan

  • Primary Special Leadership Team members convene with Medical Director Leadership
  • Discussion of the current situation and probable future events
  • Facts have been assembled via third-party regulatory groups referenced above
  • Scope of potential concerns for our residents, staff and visitors
  • Plan Development and Implementation of the Plan
  1. We will be limiting the visitation by all individuals from outside of the facility to essential visits only.
  2. All visitors will be screened for any signs and symptoms as identified by a clinical staff member. If there are any negative responses to the questions asked or visible signs of illness entrance to any of the facilities will be denied.
  3. We will be contacting all family members or P.O.A.s asking them to identify one family member as the designated visitor if that need arises. We will also be providing these individuals with prevention educational material as well.
  4. We will also be screening all staff as outlined above and the same criteria will be utilized to judge whether they will be allowed to work.
  5. We have already re-educated all the staff as it relates to the provision of care; specifically, as it relates to proper infection control practices.
  6. Additional handwashing (Gel-Dispensers) have been added to each of the campus entrances.

This plan has been implemented according to our Medical Director’s advisement and we continue to review it every two weeks to adapt the plan accordingly.

I hope this helps explain our action plan to protect the most vulnerable individuals that entrust us for their care and please know that we will return our campuses to normal operation as soon as possible. Please feel free to contact me if you have any questions. Thank you again for your continued support of our organization.


Todd Taylor

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